Tech Support

Chromebooks & Chromeboxes 11

• Connect Chromebook to home WiFi
• How to take a Screenshot & Screen Record on Chrome OS
• Factory Resetting a Chromebook
• Clearing Your Browser History and Cache in Chrome
• Adjusting the Chromebox Screen Resolution

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Content Filter 1

• Logging Into Zscaler

Start of the Year 1

• Canvas Setup

Drive 8

• Using Drive File Stream
• How to Fix Drive When My Files Won't Load
• Converting Office Files to Google Docs
• Save a Google Document as a Microsoft Office File
• Email a Google Drive File as a Microsoft Office Attachment

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G-Mail 6

• Reset Google Password
• Creating a New Email Account
• Updating Your Email Signature
• How to Star a Contact in Google
• Viewing Directory Information in Google Contacts

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Groups 1

• Managing Email Lists

YouTube 1

• Troubleshooting YouTube Videos That Won't Play

Clever 2

• Accessing Clever
• Printing Clever Badges

Distance Learning Strategies & Support 5

• Getting Help With Digital Learning
• Scheduling Time With a Digital Learning Specialist
• Digital Instruction Ideas & Resources
• Using Screencastify
• Using Calendly to Schedule Appointments

Google Meet 7

• Using Google Meet
• Recording with Google Meet
• Setting Up Google Meet in Canvas
• Annotating in a Google Meet
• 2021 Google Meet Host Controls

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I-Ready 1

• I-ready error

NCEdCloud 4

• NCEdCloud Account Claiming for Staff
• How to Reset Student Passwords in NCEd Cloud
• Printing NCEd Cloud Badges
• Update Password in NCEdCloud

Boardworks 7

• Finding Content in Boardworks
• Features of Boardworks Content
• The Boardworks Library
• Downloading Worksheets from Boardworks as Google Docs
• Sharing Worksheets with Google Assignments

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Kami 3

• Kami Canvas Integration
• Using Kami in Canvas
• Submitting a Kami Assignment as a Student

Instructional Teaching Tools 1

• Using Google Translate for Education

Canvas 3

• Creating a Parent Observer Account
• Using a Parent Observer Account
• Logging into the Canvas Parent App (On Mobile)

Clever 2

• Solving Issues Logging into Clever
• Logging Into Clever

Student Devices 7

• Factory Resetting a SCS Chromebook
• Connect your Chromebook to Wi-Fi
• Chromebook Keyboard Shortcuts
• Clearing the Browser History & Cache in Chrome
• Clearing a User Profile on a Chromebook

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Maint. Device 0

CanDo Diag Tool 1

• CarDo Diag Tool Update Steps

Canvas 4

• Setting Up Features in Your Canvas Account
• Using Basic Features in Canvas
• Submitting a Google Assignment in Canvas
• Submitting a Kami Assignment in Canvas

NCEd Cloud for Students 1

• NCEdCloud Account Claiming for Students

Student Devices 7

• Navigating Your Student Resources
• Factory Resetting Your Chromebook
• Clearing Your Browser History and Cache
• Chromebook Keyboard Shortcuts
• Connect your Chromebook to Wi-Fi

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