Tech Support

System Status 1

• System Status

Chromebooks & Chromeboxes 9

• Connect Chromebook to home WiFi
• How to take a Screenshot on a Chromebook
• Factory Resetting a Chromebook
• Clearing Your Browser History and Cache in Chrome
• Adjusting the Chromebox Screen Resolution

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Anonymous Alerts 3

• Reporting From the Web
• Setting up the Anonymous Alerts Mobile App
• Anonymous Alerts Website Location

Content Filter 1

• Logging Into Zscaler

Accounts 0

Drive 2

• Using Drive File Stream
• How to Fix Drive When My Files Won't Load

G-Mail 3

• Reset Google Password
• Creating a New Email Account
• Updating Your Email Signature

Groups 1

• Managing Email Lists

YouTube 1

• Troubleshooting YouTube Videos That Won't Play

Clever 1

• Accessing Clever

Distance Learning Strategies & Support 9

• Using Canvas to Post Lessons
• Using Canvas with Google Assignments
• Setting Up Your Canvas Course for Distance Learners
• Getting Help With Digital Learning
• Scheduling Time With a Digital Learning Specialist

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Google Meet 10

• Using Google Meet
• Recording with Google Meet
• Using Google Meet in Canvas
• Setting Up Google Meet in Canvas
• Using a Secure Google Meet Link

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I-Ready 1

• I-ready error

NCEdCloud 4

• NCEdCloud Account Claiming for Staff
• How to Reset Student Passwords in NCEd Cloud
• What should I do if I forgot my password and it has expired?
• Printing NCEd Cloud Badges

Student Success Line 3

• Reserving Your Time for the Student Success Line
• Accessing the Student Success Line
• Changing Your Reservation for the Student Success Line

Canvas 3

• Creating a Parent Observer Account
• Using a Parent Observer Account
• Logging into the Canvas Parent App

Clever 2

• Solving Issues Logging into Clever
• Logging Into Clever

Student Devices 7

• Factory Resetting a SCS Chromebook
• Connect your Chromebook to Wi-Fi
• Chromebook Keyboard Shortcuts
• Clearing the Browser History & Cache in Chrome
• Clearing a User Profile on a Chromebook

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Canvas 4

• Setting Up Features in Your Canvas Account
• Using Basic Features in Canvas
• Submitting a Google Assignment in Canvas
• Submitting a Kami Assignment in Canvas

NCEd Cloud for Students 1

• NCEdCloud Account Claiming for Students

Student Devices 7

• Navigating Your Student Resources
• Factory Resetting Your Chromebook
• Clearing Your Browser History and Cache
• Chromebook Keyboard Shortcuts
• Connect your Chromebook to Wi-Fi

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