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Knowledge base
System Status
System Status
1
System Status
Devices
Chromebooks & Chromeboxes
9
Connect Chromebook to home WiFi
How to take a Screenshot on a Chromebook
Factory Resetting a Chromebook
Clearing Your Browser History and Cache in Chrome
Adjusting the Chromebox Screen Resolution
See all 9 articles
Instructional Resources
I-Ready
1
I-ready error
NCEdCloud
4
NCEdCloud Account Claiming for Staff
How to Reset Student Passwords in NCEd Cloud
What should I do if I forgot my password and it has expired?
Printing NCEd Cloud Badges
Student Success Line
3
Reserving Your Time for the Student Success Line
Accessing the Student Success Line
Changing Your Reservation for the Student Success Line
Distance Learning Strategies & Support
9
Using Canvas to Post Lessons
Using Canvas with Google Assignments
Setting Up Your Canvas Course for Distance Learners
Getting Help With Digital Learning
Scheduling Time With a Digital Learning Specialist
See all 9 articles
Google Meet
9
Using Google Meet
Recording with Google Meet
Using Google Meet in Canvas
Setting Up Google Meet in Canvas
Using a Secure Google Meet Link
See all 9 articles
Clever
1
Accessing Clever
G-Suite
G-Mail
3
Reset Google Password
Creating a New Email Account
Updating Your Email Signature
Drive
2
Get started with Google Drive
Using Drive File Stream
Calendar
0
Accounts
0
YouTube
1
Troubleshooting YouTube Videos That Won't Play
Groups
1
Managing Email Lists
Parent Tech Support
PowerSchool
0
Canvas
3
Creating a Parent Observer Account
Using a Parent Observer Account
Logging into the Canvas Parent App
Student Devices
7
Factory Resetting a SCS Chromebook
Connect your Chromebook to Wi-Fi
Chromebook Keyboard Shortcuts
Clearing the Browser History & Cache in Chrome
Clearing a User Profile on a Chromebook
See all 7 articles
Clever
2
Solving Issues Logging into Clever
Logging Into Clever
Elementary Parent Tech Support
0
Middle School Parent Tech Support
0
High School Parent Tech Support
0
Anonymous Alerts
Anonymous Alerts
3
Reporting From the Web
Setting up the Anonymous Alerts Mobile App
Anonymous Alerts Website Location
Students
Canvas
4
Setting Up Features in Your Canvas Account
Using Basic Features in Canvas
Submitting a Google Assignment in Canvas
Submitting a Kami Assignment in Canvas
NCEd Cloud for Students
1
NCEdCloud Account Claiming for Students
Student Devices
7
Navigating Your Student Resources
Factory Resetting Your Chromebook
Clearing Your Browser History and Cache
Chromebook Keyboard Shortcuts
Connect your Chromebook to Wi-Fi
See all 7 articles
Help Desk Software
by Freshdesk